![]() ![]() ![]() Access through this entrance begins once all general doors to the arena open for each event. To gain entry to the United Center through the American Express® Card Member Entrance, you must present the guest services representative with a valid American Express® Card along with a valid event ticket.* The American Express® Card Member Entrance will be accessible for designated events at United Center including all Chicago Bulls and Chicago Blackhawks home games as well as major sports and entertainment events. Access through the American Express® Card Member Entrance at the United Center in Chicago, IL is available only to American Express® Card Members. The United Center is located at 1901 West Madison Street, Chicago, IL 60612.Īmerican Express® Card Members now have the luxury of entering the United Center through the dedicated American Express® Gate. Wheelchair escorts are available by asking any United Center team member or visiting any Guest Relations booth. Please contact the Guest Relations Department at (312) 455-4509 or Escorts The New Sensory Room is located at Gate 2 1/2.Ī two-week notice is required for providing a certified sign language interpreter free of charge. Guests needing a quiet space can visit the Guest Relations Booth at Gate 2 to request access to the room. United Center also offers a sensory room, a therapeutic space with a variety of equipment that provide a calming peaceful environment for guests with sensory needs. Sensory bags include noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads. United Center staff has been trained by medical professionals on recognizing guests with sensory needs and how to properly handle a sensory overload situation.Īdditionally, the arena has sensory bags available for guests to check out at Guest Relations Booths located inside Gates 2 and 6 on the 100 level, Section 221 and Section 325. United Center is proudly certified as a sensory inclusive venue in Chicago. For specific questions regarding medical equipment, please contact United Center Guest Relations at or (312) 455-4509. All medical bags in excess of the bag size limit (i.e., 10圆x2) must be at least 2/3 filled with medical supplies. Guests with required medical equipment (e.g., breast pumps, insulin, epi-pens, oxygen, incontinence supplies and other medical devices and supplies) may be allowed to carry those items into the arena and will be subject to search. Only certified service animals or service animals in-training for guests with disabilities are allowed in the arena.Īssistive listening devices (personal headsets) are available at the Guest Relations booths at Gate 2 or 6. Please provide as much information as possible when speaking with our representatives so that we can better service your needs and ensure a great experience. ![]() To purchase accessible seating, please call the United Center directly at (312) 455-4509. Visit our Directions & Parking page for a map and more information. ![]() Vehicles displaying a current handicapped license plate or window placard are permitted to park in Lot G. Accessible parking at the United Center is located in Lot G at the southwest corner of the building. ![]()
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